Shipment Processing Times
All orders typically are processed within 24-48 hours, occasionally there are unforeseeable reasons it may take us a little longer. We are trying our best to ship your order out as soon as we can. Please note that all orders are not shipped or delivered on weekends or holidays. We ship via USPS for USA and Thailand Post or DHL for other international shipping.
Shipping Cost:
We ship globally and Standard Shipping rates apply to all countries.
Expedited shipping services are available at an additional cost.
SHIPPING COSTS & ORDER PROCESSING TIME (TRANSIT + HANDLING + ORDER CUT OFF TIME)
|
Country |
Handling Time |
Shipping Method |
Transit Time |
Shipping Cost |
|
USA |
1-3 days |
Standard |
7-10 days |
Free Shipping over $99 |
|
Europe |
1-3 days |
Standard |
7-10 days |
Free Shipping over $99 |
|
Asia |
1-3 days |
Standard |
7-10 days |
Free Shipping over $99 |
Please note that orders below $99 are not eligible for free shipping and will incur a shipping cost. The system will display the price range based on the package’s weight.
Wrong Address or Change Request
If you have given us the wrong address and if you are not at the incorrect address at the time of delivery, there then the product will be returned to our store at your expense. For providing the wrong address you have to bear the full shipping cost.
Change of Addressee
We are unable to re-route the shipping of an order after the carrier has picked it up from our company. However, if you need to change the place to deliver your order prior to the carrier picking it up from our company, please contact us within 24 hours of placing your order: [email protected]
Tracking your order
Upon dispatching your package, we will promptly email you a notification containing a link. This link will guide you to the carrier’s website, where you can easily track and receive real-time updates regarding the status and whereabouts of your package.
Customs, Duties and Taxes
In most cases, import duties and taxes might not apply. However, there are instances where these fees could be relevant in some remote areas. As the customer, you would be responsible for covering any such charges if they arise. It’s important to note that checking with your local customs office beforehand can provide you with a clear understanding of the likelihood of these fees. This step will enable you to proceed with your order confidently, knowing the potential circumstances.
